All students attending New Student Convocation are required to reserve tickets for themselves and up to seven named guests (children under 2 years of age do not need a ticket to attend). These tickets are free of charge.
Students need to use their USC email account to access these tickets through the USC Ticket Office, My Account. After downloading and claiming their mobile tickets, they must distribute the tickets to their named guests.
Here’s a summary of the process for accessing tickets:
- Visit My Account to view, download and transfer your Convocation event tickets.
- You must sign in using your USC email address. Follow the prompts to sign in with your password or a one-time code.
- Tickets can be found under “My Upcoming Events.”
- Download the tickets you intend to use (separate tickets required for each day) and transfer to your named guests by entering their name and email or mobile phone. Tickets may not be transferred to another student.
- Each guest needs to accept the transferred ticket and create an account for the transfer to be complete.
- Each ticket is individually barcoded and required for admission.
For detailed instructions on how to download, transfer and use your tickets, please review our USC Mobile Ticketing Guide.
Other important notes:
To attend Convocation events, you and your named guests need to present the mobile tickets for scanning, so please be sure to bring your mobile device with you. Printed versions of a mobile ticket will not be accepted.
Please download your ticket(s) prior to arriving to campus; on-campus Wi-Fi service may not be available or limited due to the large crowd.
For ticket-specific assistance, please contact the USC Ticket Office between the hours of 9 a.m. and 5 p.m. PST, Monday-Friday at (213) 740-4672 (GOSC) and press 4, or by emailing uscto@usc.edu. You can also visit the Galen Center Box Office located at the corner of Jefferson Blvd. and Figueroa St.
If additional tickets are needed, incoming students may request them using the Additional Ticket Request Form. All requests for additional tickets will be reviewed, and we will do our best to accommodate these requests as space allows.